Please be informed that the Talk to us! Feature of www.gumisupport.com will be having a maintenance on January 23, 21:00 PST - January 24, 01:00 PST. This is to apply some improvements to our system so we may give you the best live-chat service possible.
During the maintenance, you will not able to login and file a report via the said feature. If you have any concerns arising during this period, you may have it addressed by filing a ticket through https://www.gumisupport.com/hc/en-us/requests/new.
We apologize for any inconvenience this maintenance may cause, and we highly appreciate your patience and understanding.