Please be informed that Brave Frontier Global is not the same as Brave Frontier Europe (EU). This includes the version, server and supported languages. Basically, the Global version hosts the rest of the English speaking territories.
Unfortunately, we do not provide game support to players who are playing the EU version of the game and we hope that are fellow players and fans from EU would understand.
You will be able to follow Brave Frontier's Global Facebook page by clicking here.
Official Download Links: Brave Frontier Global Version