Attention Summoners,
We are currently aware that some of you guys are experiencing some crashes during gameplay within the last 24 hour time period. In line with this, we would like to inform and assure all of you that the Brave Frontier Global Team is already looking into the situation and looking for a fix at the soonest possible time. Rest assured that we are working round-the-clock to address the issue so all of you can return to your uninterrupted gaming experience in Brave Frontier.
Aside from that, we would like to gather information so we can easily determine the cause of the problem. For those who have experienced game crashes please send us the following details using the comment section below;
- Platform/OS
- Device
- Specific Unit/Map/Item/Feature/etc where you experienced the crash
- Error Message (if there is any)
- Date of occurrence
- Number of occurrence (How many time did you experience the crash)
Update as of 2014-09-02
We will be closing down the comment section now. Thanks for the generous feedback that you gave us, it is truly much appreciated. Fix will be available soon with an update. Thank you.
Android 4.4.3
Samsung Galaxy Tab 2 7.0 (refurbished)
after win in arena and vortex dungeons
tablet message, not game, "unfortunately, Brave Frontier has stopped"
occurrences mainly in last 48 hours
at least 3-4 crashes yesterday, and 3 today.
OS: Android 4.4.2
Device: LG G2
Specific Unit/Map/Etc/where you experienced the crash: Anywhere, as long as I attack with more than 2 units too quickly. Plus my crashes have been since I downloaded the game, not just the 24 hours. Once more than 2 characters with flashy attack animations start attacking at the same time, the game crashes. I report it every time with the 'report' button that comes up. 10% of the locks require I hold power to reboot the phone as they hard lock it.
Error Message: Unfortunately, Brave Frontier has stopped.
Date of occurrence: Since I installed the game a month ago.
Number of occurrence: on demand - I can literally make this number 29740327189473289 crashes if I wanted to attack too quickly that many times. It isn't random, it is 100% tied to attacking with multiple characters quickly.
Platform / OS : Android Version 4.4.2
Device : Droid RAZR HD
Specific Unit/Map/Item/Feature/etc where you experienced the crash: After Arena Battle or Quest.
Error Message : Unfortunately, Brave Frontier has stopped.
Date of occurrence: Ever since that thunder vortex arena arrived.
Number of occurrence : It is now how I turn off the game... so alot
Platform/OS- Android
Device: LG G3
Specific Unit/Map/Item/Feature/etc where you experienced the crash: Click on Tesla once and tapped all my other units crash. auto battle crash. turned all setting off and low crash. switched units and tapped crashed.
Error Message (if there is any): Unfortunately Brave Frontier has stopped.
Date of occurrence: 8/21/14
Number of occurrence (How many time did you experience the crash): at least 6 every time
Galaxy note 3 crashes almost every time after an arena battle
Unfortunate brave frontier has crashed
•iOS
•iPhone 3GS
•Crashed while evolving ice tower tesla to a 6 star. Now it's a permanent black screen for the last 4hrs.
•No error message
• 8/28
• Tons of crashes. Will not load past loading screen.
•Platform/OS - Android
•Device - Verizon Galaxy S4
•Specific Unit/Map/Item/Feature/etc where you experienced the crash - Quests, Vortex
•Error Message (if there is any) - Unfortunately Brave Frontier has crashed.
•Date of occurrence - 8/26-8/28
•Number of occurrence (How many time did you experience the crash) - Every few quests/Vortexes
Android
LG Dynamic2
*My crashes are random no specific task happens during fusion, parades, quest, or just even sitting at the home screen as I wait for energy to refill.
No error message the app just shuts down and closes.
Happens every day
4-5 times perday
Android JB 4.3
Sony Xperia M C2005
while doing quest
Unfortunately, Brave Frontier has stopped.
Since thunder arena postponed
Countless :(
• Platform/OS: Android version 4.4.2
• Device: Samsung Galaxy S5
• Specific Unit/Map/Item/Feature/etc where you experienced the crash: Arena
• Level 100 6* Lodin (Leader)
• Level 9 6* Lira
• Level 80 5* Serin
• Level 80 5* Farlon
• Level 61 5* Ophelia
• Error Message (if there is any): Unfortunately, Brave Frontier has stopped.
• Date of occurrence: 08/27/14 – 08/28/14
• Number of occurrence (How many time did you experience the crash): Between 5 and 10 times.
Platform: Android 4.4.2
Device: Nexus 5
When purchasing gems I have the receipt
Error Message: None
Date Of Occurrence: 8/28/14
Number Of Occurrences: Only once
Platform/OS: Android 4.4.2 Kitkat
Device: Samsung Galaxy Grand 2
Specific Unit/Map/Item/Feature/etc where you experienced the crash: Player Village, Arena Battle, and Quests Maps
Error Message (if there is any): Unfortunately, Brave Frontier has Stopped & Error has been Occured
Date of occurrence: Since Brave Frontier Google Playstore update ver 1.1.18 (Now currently ver 1.1.19 and still the same
Number of occurrence (How many time did you experience the crash): more than 20 times a day
Platform:Android
Device: Nexus 3
Whenever auto battling
Date: since electric vortex arena
Number of Occurrences: too many to count
Platform/OS: Android 4.4.2 Kit Kat
Device: LG Optimus G Pro
Specific Unit/Map/Item/Feature/etc where you experienced the crash: Any Map, Any Unit (After arena Battle or During Quest when using manual mode, if using auto mode is fine)
Error Message (if there is any): Unfortunately, Brave Frontier has stopped.
Date of occurrence: About 2 months ago, this error happen when I update OS my device from Jelly Bean to Kit kat
Number of occurrence (How many time did you experience the crash): Every day (4 - 5 times a day)
Platform/OS: Android 4.4.2
Device: Samsung Galaxy Note 2
Specific Unit/Map/Item/Feature/etc where you experienced the crash: None i always crash everytime i go in the game
Error Message (if there is any) : unexpected error has occured
Date of occurrence: 28/8/2014
Number of occurrence (How many time did you experience the crash): always since i cant play anymore
Platform/OS: Android 4.2.2
Device: HTC One X
Specific Unit/Map/Item/Feature/etc where you experienced the crash: When viewing oulu unit.
Error Message (if there is any): None.
Date of occurrence: Ever since Tesla is available to evolve.
Number of occurrence (How many time did you experience the crash): Every time when viewing oulu (6 start version of Tesla)
Platform/OS ANDROID 4.4.2
Device Galaxy Note 3
Specific Unit/Map/Item/Feature/etc where you experienced the crash - ARENA and JEWEL PARADE
Error Message (if there is any) UNFORTUNATELY BRAVE FRONTIER HAS STOPPED
Date of occurrence Ever since the latest update
Number of occurrence (How many time did you experience the crash) So many times in arena. During Jewel parade whenever set to auto battle and in the final boss stage and units do BB.
Platform / OS : Android 4.1.1
Device : i-mobile i-style 7.1
Specific Unit/Map/Item/Feature/etc where you experienced the crash: After Arena Battle, During Quest and after Vortex.
Error Message : none just close the game.
Date of occurrence: everyday
Number of occurrence : at least once in 3 hours (after arena)
Platform/OS: Android 4.2.2
Device: HTC One X
Specific Unit/Map/Item/Feature/etc where you experienced the crash: After winning a round in the Arena
Error Message (if there is any): None, just crashed and closed.
Date of occurrence: After Thunder Arena is live.
Number of occurrence (How many time did you experience the crash): Everyday atleast once.
Platform / OS : Android 4.4.2
Device : Samsung Galaxy Note GT-8000
Specific Unit/Map/Item/Feature/etc where you experienced the crash: After Arena Battle.
Error Message : Unfortunately, Brave Frontier has stopped.
Date of occurrence: Ever since that thunder vortex arena arrived.
Number of occurrence : every 2 in 3 times after arena. no points is loss but still an headache to get bounce out of the application.
Nexus 5 and nexus 7. 4.4.4 KitKat. When ever game crashes I've sent crash report so it would help. I've experienced frequent crashes when I complete my arena battle. Today it crashed during my miracle totem run and when restated the battle didn't resume.
When I'm starting a quest the game crashes
Platform / OS : Android 4.4.2 KitKat
Device : Samsung Galaxy Grand 2
Specific Unit/Map/Item/Feature/etc where you experienced the crash: After Arena Battle and after finished a Quest including Vortex Quest
Error Message : Unfortunately, Brave Frontier has stopped.
Date of occurrence: not quite remember, but happened since the latest updates of vortex arena lightning showdown.
Number of occurrence : almost everytime i finished the battle arena and quest. In arena it crashes on the rank calculation screen, on quest it crashes on the Exp, karma and zel calculation screen.
Platform / OS : Android 4.4.2
Device : Samsung Core
Specific Unit/Map/Item/Feature/etc where you experienced the crash: After Arena Battle or During Quest/Vortex
Error Message : None, Just freeze and blackout after that kicked out.
Date of occurrence: Ever since that thunder vortex arena arrived.
Number of occurrence : alot of times already.
BF Apps Amazon Version
Device : Motorola Atrix HD
OS : Android 4.1.1
Specific unit/map/item/feature/ etc :everywhere, but mostly after i finish a quest
Error Message : no messages, the app just shutted down instantly
Date of Occurence : Since the implementation of Vargas Legend Vortex
Number of Occurrence : its so many, uncountable
Platform / OS : Android 4.2.2
Device : Samsung Galaxy Grand GT-I9082
Specific Unit/Map/Item/Feature/etc where you experienced the crash: After Arena. After Phantom Pots run.
Error Message : No error message. Right after the Arena or Phantom Pots are done, immediately the app quits itself.
Date of occurrence: I think last upgrade.
Number of occurrence : Many many times.
Platform/OS: Android KitKat 4.4.2
Device: Lenovo S930
Specific Unit/Map/Item/Feature/etc where you experienced the crash: in the middle of Quest maps, Vortex, and Arena.
Error Message (if there is any). Only regular "Unfortunately Brave Frontier has stopped" things.
Date of occurrence: August 28th-29th 2014
Number of occurrence (How many time did you experience the crash): more than five.
Android 4.4.2
LG G3
Cant play the game with graphics at full despite having one of the best phone available. keeps crashing
No error message
countless
Samsung Note 3
After playing an arena match, most of the time the error message will be "unfortunately brave frontier has stop working" it's really annoying as I must re - enter the app time and time again