Attention Summoners,
We are currently aware that some of you guys are experiencing some crashes during gameplay within the last 24 hour time period. In line with this, we would like to inform and assure all of you that the Brave Frontier Global Team is already looking into the situation and looking for a fix at the soonest possible time. Rest assured that we are working round-the-clock to address the issue so all of you can return to your uninterrupted gaming experience in Brave Frontier.
Aside from that, we would like to gather information so we can easily determine the cause of the problem. For those who have experienced game crashes please send us the following details using the comment section below;
- Platform/OS
- Device
- Specific Unit/Map/Item/Feature/etc where you experienced the crash
- Error Message (if there is any)
- Date of occurrence
- Number of occurrence (How many time did you experience the crash)
Update as of 2014-09-02
We will be closing down the comment section now. Thanks for the generous feedback that you gave us, it is truly much appreciated. Fix will be available soon with an update. Thank you.
Android 4.4.3
Samsung galaxy tab 10.1
After loading
After evolved 6* ice tower tesla
Every time when I try to open (countless)
Platform/OS: Android
Device: N9700 Samsung Galaxy Note
1st & 2nd at Arena, 3rd is at the story in Agni region when Lugina is talking
Error Message (if there is any): there isn't. straight force closed at go to hy phone home screen
Date of occurrence : yesterday and the day before (27, 28 AUgust 2014)
Number of occurrence: 3x
Platform/OS: Android 4.4.2
Device: Samsung Galaxy S3
Specific Unit/Map/Item/Feature/etc where you experienced the crash:
In Town using Synthesis.
Error Message: Unfortunately, Brave Frontier has stopped working.
Date of occurrence: Can't remember, began quite some time ago.
Number of occurrence : All the time. Happens anytime I craft several amounts of items. Game crashes, and resets so I don't have the items anymore.
(It works as long as I craft small amounts at a time.)
Android
galaxy tab 3
town
when synthesizing
unfortunately, brave frontier has stopped
For 3 days
anytime I try to synthesize
android samsung note 2. bf keeps crashing when doing quest. sbb disabled. will crash when about to use bb.
Platform/OS: IoS 7 ( the latest one for iphone)
Device: Iphone 4s
Area: ALL areas in morgan
Error message: there is none the app terminates itself
Date: since thunder arena vortex
Number: Over 100
Android
OnePlus One
Everywhere
All the time
Non stop
Thanks for eating up my gems btw.
Platform / OS : Android 4.4.4
Device : Nexus 5
Specific Unit/Map/Item/Feature/etc where you experienced the crash: After Arena Battle or During Quest.
Error Message : Unfortunately, Brave Frontier has stopped.
Date of occurrence: The last 3 days.
Number of occurrence : around 5 to 10 times
Nexus 7 with Android KitKat 4.4.4
Whenever I try to log into my game if I'm using Oulu my app crashes and also he has no picture and if I try to use him in battle or force myself to see the stats in the view unit menu the game just crashes and it all happened because the app crashed for no reason after I evolved him.http://i.imgur.com/dIvJu5k.jpg
Platform/OS : Android 4.2
Device : Asus Zenfone 4
Specific Unit/Map/Item/Feature/etc where you experienced the crash: After Arena Battle or During Quest.
Error Message: Unfortunately, Brave Frontier has stopped.
Date of occurrence : Ever since that thunder vortex arena arrived.
Number of occurrence: Everyday
Android 4.4.4
Nexus 7
Right after I evolved my Tesla my game blacked out. Crashed, didn't even get to screenshot the summon. Went back in the game and viewed my Tesla and he was blank. Now I can't even connect into the game. Even tried restarting my device. Not going to uninstall because that takes too long. Just gemmed for my Metal Parade too. Seriously fix the servers please.......
Sony Xperia z1
Android 4.4.4
Unexpected error occur.
Happened everywhere. Wasted energy
Android
HTC DNA
Arena battle
Error Message
8/28/2014
7 times
Os: cricket engage
Everytime it trys to download it's stuck at 0 then I will get an error message
Platform / OS : Android OS, v4.4 KitKat
Device : LG L70
where you experienced the crash: Durign quest in normal map and vortes, in arena too
Error Message : Unfortunately, Brave Frontier has stopped.
Date of occurrence: 23/ 08 / 2014 and the next days
Number of occurrence : like a 7-9 in a single day
Platform / OS : Android 4.2.2
Device : Lenovo IdeaTab A3000
Specific Unit/Map/Item/Feature/etc where you experienced the crash: Having experienced in most of the game section
Error Message : No error messages, the game always suddenly close unexpectedly
Date of occurrence: Ever since that thunder vortex arena arrived.
Number of occurrence : Tons already lost count.
Platform / OS: IOS
Device: Ipod 5th gen
Specific Unit/Map/Item/Feature/etc where you experienced the crash: When I start the game, it says Connecting. Then it crashes.
Error Message: N/A
Date of occurrence: 8/26/2014
Number of occurrence: Lost Count
Android
Motorola Razr
The most I experience the crash is in the Arena. It's never during the battles, but usually right afterwards. It'll give me the results screen then it just takes me to phone's home screen. It's also been crashing whenever I sell or synthesize items and it loses all my progress. So I have to sell or fuse just a couple items, back out to the main screen, then go back into it. I've also noticed that sometimes when I log back in after a crash, I see that I've gotten a gift from a friend. So I don't know if it's something related to that.
No Error Message
It's been happening since around 8/22/14
Maybe 20-30 Times
Platform/OS: Android Kitkat 4.4.2
Device: Sony Xperia Z (C6603)
Specific Unit/Map/Item/Feature/etc where you experienced the crash: When finish some battles in the quest, arena and vortex
Error Message (if there is any): Brave Frontier has stopped
Date of occurrence: Since the last update of the app in the Play Store
Number of occurrence: 2-3 times every time I open the game
Platform/OS : Android
Device : Galaxy s3
Specific Unit/Map/Item/Feature/etc where you experienced the crash : Closing the app results in a crash sometimes
Lag in Vortex (When selecting a vortex quest) (Long connection almost like it's about to crash)
Stability Issues when making a bunch of items
Text overlay pop up due to phone settings results in a crash
Error Message (if there is any): N/A
Date of occurrence: August 26, 2014 August 27 2014 August 28 2014
Number of occurrence (How many time did you experience the crash) : Numerous in the days listed above.
Android jelly bean last version
Lg G Pro Lite
Mistral, arena, Cordelica
28/oct
Like 8 times
Crashes occur randomly, half the time during zel parade or metal parade, most of the time when i flip through manage units.
Platform: IOS
Device: Ipod Toch 4th generation
Date of Occurrence: Before Arena vortex and happened before during the old patch.
Number of Occurrences : Past Double Digits - 15 +
Platform/OS: Android 4.4.2
Device: HTC One (M8)
Specific Unit/Map/Item/Feature/etc where you experienced the crash: After arena battle - either navigating to home or starting new fight. When I log back in I don't have the arena points, but another arena battle or quest seems to fix the missing arena points
Error Message (if there is any): I get an android app crashed standard response.
Date of occurrence: Since Thunder Vortex arena arrived.
Number of occurrence (How many time did you experience the crash): Over a dozen times.
IOS 7.1.2
Ipod touch 5
After finishing Metal Parade or After finishing Arena Battle
NO error message... just force closes
Earlier today around 7:00 AM
around 4-5 times
Platform / OS : iOS 7.1.2
Device : iPhone 5S
Specific Unit/Map/Item/Feature/etc where you experienced the crash: Quests in Morgan or Mimic vortex
Error Message : None
Date of occurrence: Last 24 hours.
Number of occurrence : at least 10 times
Os: Android jellybean
Device: Alcatel One Touch 5035E
Specific etc where you experience crash: After putting my 6* oulu in a squad and used it in a quest my app crashes.and i cant open mu account ever since.
Date of occurence: after the release of the 6* batch of oulu.
Number of occurence: everytime i log in my account.
Platform : Android 4.3
Device : S4
Mostly arena battle and a few times during questing
Error Message : Unfortunately, Brave Frontier has stopped
Date of occurrence : Around 3 or 4 days ago
Number of occurrence : Numerous (lost count)
Android OS
Droid Bionic
Attempting to quest
"An unexpected error has occurred"
8/27/2014 and 8/28/2014
2 occurences
Ios 7
Iphone 5s
Jewel Parade/Arena
Sudden crash