Attention Summoners,
We are currently aware that some of you guys are experiencing some crashes during gameplay within the last 24 hour time period. In line with this, we would like to inform and assure all of you that the Brave Frontier Global Team is already looking into the situation and looking for a fix at the soonest possible time. Rest assured that we are working round-the-clock to address the issue so all of you can return to your uninterrupted gaming experience in Brave Frontier.
Aside from that, we would like to gather information so we can easily determine the cause of the problem. For those who have experienced game crashes please send us the following details using the comment section below;
- Platform/OS
- Device
- Specific Unit/Map/Item/Feature/etc where you experienced the crash
- Error Message (if there is any)
- Date of occurrence
- Number of occurrence (How many time did you experience the crash)
Update as of 2014-09-02
We will be closing down the comment section now. Thanks for the generous feedback that you gave us, it is truly much appreciated. Fix will be available soon with an update. Thank you.
platform / OS : android 4.1.2
Device : samsung galaxy core
specifict unit/map/item/feature/etc where you experienced the crash: when auto battle used
error message: force close application
date of occurence: since thunder vortex
number of occurrence: already lost count
Platform / OS : Android
Device : Samsung Note 2
Specific Unit/Map/Item/Feature/etc where you experienced the crash: After
Arena Battle or During Quest.
Error Message : Unfortunately, Brave Frontier has stopped.
Date of occurrence: Ever since that thunder vortex arena arrived.
Number of occurrence : Tons already lost count.
Platform/OSL: iOS
Device: Iphone 5S
Specific Unit/Map/Item/Feature/etc where you experienced the crash: Crash during auto attack all the time. Energy lost. No exp whatsoever.
Error Message (if there is any): Force Closed
Date of occurrence: Since Early August
Number of occurrence (How many time did you experience the crash): 2-3 times esp with auto attack
iOS 7.0.4
iPad air
Vortex
Unexpected errors/insufficient energy
8/28/14
1
Lost 50 energy after error
OS: Android 4.4.2
Device: Samsung Galaxy Note 3
Crash:After arena battle,Quest or sometimes browsing through the game
Error Message : Unfortunately, Brave Frontier has stopped.
Date of occurrence: Ever since that thunder vortex arena disappear from vortex
Number of occurrence : a lotttttt almost everytime
This my second time requesting for someone to check my ticket number:790443, My query is regarding Missing units after doing the Enchanted Paradise Event for Idols, Nymphs etc where i lost about 4 units due to an "unexpected Error".
Which are 2 Dark Idol, 1 Earth Idol & 1 Lightning or Water Idol(not entirely sure which one, it should be on the original ticket which was closed without resolution.
Crash experience happened all day yesterday, either during or after an event e.g. paraside event for idols etc, metal parade, and during normal quests.
My Player ID:4592930063.
Thanks....
OS : iOS 7
Device : iPhone 4
everything that involve tesla *6 form
no message, just crash
a few hours ago when i evolved tesla
4 times, (all attempt to click on tesla)
Android
Samsung Galaxy S3
The arena home screen after winning an arena battle
No error message, game freezes
Almost every time since yesterday (Aug. 27th), approximately 5
Platform / OS : Android 4.4.2
Device : Samsung Galaxy Note 3
Specific Unit/Map/Item/Feature/etc where you experienced the crash: After Arena Battle or Quest. Often when returning to town
Error Message : None game simply closes
Date of occurrence: Last few days have been the worst started 8/25 isg
Number of occurrence : 20+ and counting
Platform / OS : iOS / OS 7.1.2
Device : Iphone 4
Specific Unit/Map/Item/Feature/etc where you experienced the crash: After Evolving my Tesla the game crashed. log in once again and every time touch my newly evolved Oulu the game always crashed. After swapped mono water as my main squad WITH Oulu in it as main leader. cant login at all.
Error Message : No Message, the game just crashed after Loading text vanished.
Date of occurrence: 26August after Oulu can be evolved
Number of occurrence : many times
Platform/OS: Android 4.4.3
Device: Nexus 7 2013
Specific Unit/Map/Item/Feature/etc where you experienced the crash: After Arena Battles or During Quests
Error Message (if there is any): Unfortunately, Brave Frontier has stopped.
Date of occurrence: Daily
Number of occurrence (How many time did you experience the crash)
LG G Pad 8.3
Android 4.4.2
After Arena, fusions, after synthesizing many items and trying to exit.
During quest (I eventually had to clear cache and lose my energy and progress in the quest because it would not open without crashing)
Error Message: Unfortunately, Brave Frontier has stopped
Date of Occurence: Everyday since August 26th
Number of Occurences: 5 or more per day
LG Optimus
Android 4.0.4
After arena battle or finishing quest.
No error message just crash.
Randomly for a long time but more frequently as of late.
Player id 0946952797
Android 4.1 jellybean
Tablet
Screen is stuck on 'connecting' then sudden connection error but i have updated the game and reinstall it countless since this orning
Platform / OS : Android 4.1.2
Device : LG Optimus L9 (P769)
Specific Unit/Map/Item/Feature/etc where you experienced the crash: When an arena match starts, after an arena match ends, during quests.
Error Message : Occasionally says "Brave Frontier has stopped." Most of the time, it blinks 3 times then crashes and puts me to my home screen.
Date of occurrence: 8/26/14 to 8/28/14
Number of occurrence : About 40 times so far.
Android
Galaxy Tab 2 7.0
Ice fortress oulu causes crash
No error message
Every time I try to log in after loading just crashes
Samsung S3
Crash every single time I play Arena battles or during vortex.
Platform/OS: Android 2.3
Device: LG L9
Specific Feature: After and DURING Arena Battle
Error Message: Either completely closes out, or says "Unfortunately Brave Frontier has stopped"
Date of occurrence: Every day ever since the Thunder Vortex was removed
Number of occurrences: Over 6 times a day. Crashes constantly while in the Arena, so my ABP is at risk as well as my W/LR.
Android 4.2
Motorola d3
Arena Battle
Crash and force closed
2 times
OS: Android
Device: LG GK F220K
Crash: 1 time while doing Arena Battle, countless times after an arena battle, 1 time after a jewel parade battle.
Error Message: None
Date of Occurrence: Since the Thunder Vortex Arena is out
Number of Occurrences: Cant even remember
OS and Firmware: Android 4.2.2
Device: Alcatel One Touch Idol Mini (aka OT 6012X)
- Arena: Frequently crashes after an arena match
Error Message: None
1.1.19 patch - till now
Occurrence number: Several
Platform: Android
Device: samsung galaxy s4
When winning a battle in arena
"Unfortunately brave frontier has stopped"
Everytime,since 27 august
OS : Android 4.4.4
device ; sony xperia z1
maps/place = miracle totem vortex, mostly all quest and arena
error message : unfortunately, brave frontier has stopped working
date : last 3 days or maybe when server issue ( thunder arena vortex )
number of occurrence : often
Platform/OS: Andriod Kit kat 4.4.2
Device : Xperia Z2
Specific Unit/Map/Item/Feature/etc where you experienced the crash:
After arena and during quest
Error Message (if there is any):Unfortunately, Brave frontier has stopped
Date of occurrence. After the Thunder vortex was removed
Number of occurrence (How many time did you experience the crash): almost every activity/quest/arena i did, it just crashed.
Android KitKat 4.4.4.
LG G2
ID 53434942
Name obito
During quest or arena battle
Unexpected error occur
Most of the time
Countless
Platform / OS : Android 4.4.2
Device : LG L7 II
Specific Unit/Map/Item/Feature/etc where you experienced the crash: After Quest, reward screen
Error Message : black screen just turning off
Date of occurrence: Ever since that thunder vortex arena arrived.
Number of occurrence : Like half quests
Hello brave frontier team, I have played your game on the iOS and the problem that the last team it crashed I lost all my data when I was evolving one my units. On a side note I like to suggest you do something the arena because way your team gets randomly set with opponents that are stronger than is unfair.
100% crashes after entering water parade, i cant even pass 1st round, wasted a metal key and 1 gem for naught..
Device : IOS4
Specific Unit/Map/Item/Feature/etc where you experienced the crash : water parade
Error Message (if there is any) : none jus crash
Date of occurrence : 8/28/2014
Number of occurrence : 10x at least [everytime i enter water parade AND relaunching device]