[Issue] Silver Screen Legends Problem

gumi Support Team -

We just want to inform everyone that the Slots Reel Frontier Team is already aware of the current issues for the new Silver Screen Legends slot machine.

If you are experiencing issues like game freezes, lag/latency, crashes or any other problems please do enter the following details in the comments section below;

  • Device
  • OS Version
  • Issues/Problem Encountered

The team wants to apologize for any inconvenience caused by this issue and rest assured that we are already looking into this case.

 

Update:

Closing down comment section. Thanks to all high rollers who have shared information regarding this issue.

Have more questions? Submit a request

Comments

  • Avatar
    Terri Zupko Hattenberg

    issues/problem encountered/ screen freeze/ can't access the game at all

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    janice m ross

    i have a kindle fire/as soon as I hit spin/screen freezes/able to access in a tournament play but was lagging in speed/got bonus screen and game froze/ also have this problem with Oriental Guardians/very slow and laggy with spinning

  • Avatar
    Pat Murphy Kleppe

    I have a kindle fire HDX. It has the android operating system. The game freezes when I hit spin. Have to turn the kindle off to get out of the whole game system.

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    Maureen McClary

    I tried every possible way to unlock screen legends by redeeming a voucher to no avail. I then saw that you could unlock it with 35 diamonds and like a dummy I went for it. It loads (supposedly) to 100 percent and then freezes. So I have no new game to play and I'm out 35 diamonds. NOT HAPPY! mo.mcclary@hotmail.com (aka momoon)

  • Avatar
    Sandra Breheny

    Screen legend freezes

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    Deb Hegarty

    Sorry, I'm so late. Hope you can still help me. I use a Kindle Fire. OS is Windows7. At least, I think that's what you need. Thanks Deb

  • Avatar
    Deb Hegarty

    Also, it appears but I'm unable to make it spin. I have to shut Kindle down and start it, again.

  • Avatar
    Susan Hobkirk.

    I play on IPad, regenerated the game it appeared on screen but unable to play, I have to switch off and on again.

  • Avatar
    Renee Hendrix

    Issues/Problem Encountered/not able to play/game freezes & have to shut down to get out

  • Avatar
    Jay Dion

    I spent 35 diamonds to unlock silkscreen legends, and the game freezes at launch. Oriental guardians operates in the same manner. How bout refunding my 35 diamonds plz

  • Avatar
    Jay Dion

    Sorry, silver screen legends

  • Avatar
    Carole Gordon

    Silver screen legends is not operational. Will it ever be operative. I have a Samsung galaxy 5.

  • Avatar
    Juan Antonio Suarez Rodriguez

    LLEVAN BASTANTE TIEMPO DICIENDO QUE ESTAN SOLUCIONANDO EL PROBLEMA DE CONGELACION, Y SIGUE SIN RESOLVERSE.
    PARA CUANDO UNA SOLUCION????????

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