How to Report or provide Feedback?

gumi Support Team -

You can send us your report or feedback by using your mobile or desktop;

Game Support Page via Browser

1. Visit this link in your browser:
2. Click or Tap the Submit a request button in the upper right part of the site.

3. Fill up the needed information in the form. Please see actual screenshot below for reference.

4. Do not forget to attach some images or a screenshot related to your concern (if you have any) before sending it to us. It might help us resolve your concern faster.
5. Click Submit after filling up the complete details.

REMINDER: You will be receiving our reply from the e-mail address that you have given in the web form, so be sure that your e-mail is both active and yours.

Have more questions? Submit a request


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