Yes, when you are making an in-game transaction which requires gem usage, the Paid Balance will be used up first, and thereafter the remaining gems will be deducted from Bonus Balance. In the example above, 3 Gems will be deducted from Paid Balance and 2 Gems deducted from Bonus Balance.
Can we merge the two categories of gems to perform a single purchase / transaction / summon? (For example, a summon costs 5 gems but I only have 2 gems from my Bonus Balance, and the other 3 will be coming from the Paid Balance.)
gumi Support Team -
Can you switched my account to my new email pls