I received some gems from Summon Ticket Bundle purchase in my present box, why are my gems not counted in Paid Balance? gumi Support Team - January 10, 2018 03:14 Gems acquired from Summon Ticket Bundle are considered as Bonus Gems that will be attributed to Bonus Balance. To know more about Bonus Gems, kindly refer to this LINK. Have more questions? Submit a request Comments Related articles What is "Bonus Gems"? I recently bought XXX gems before this the Premium Currency Management Update was implemented but have not used them. However, these gems were tagged as Bonus Balance after the update. What should I do? How to avoid accidentally selling or fusing away your important units? Why can't I purchase Gems? I recently purchased Gems but it did not reflect in my account. What happened?